Return Policy
At the end of the day, we want you to be happy with your purchase. If you have any questions or issues with your order, please reach out to us at hotsauceformortals@gmail.com. We will do what it takes to make the situation right, including offering a replacement or refund if needed.
Eligibility for Refunds and Replacements
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To qualify for a refund or replacement, please contact us within 30 days of receiving your order.
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If your product arrived damaged or incorrect, we may ask for photos to help resolve the issue quickly.
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Please note: We cannot guarantee a refund or replacement on products that have more than 25% consumed.
How to Request a Refund or Replacement
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Email us at hotsauceformortals@gmail.com with your order number and details about the issue.
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If applicable, include photos of the product and packaging.
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We will review your request and respond as quickly as possible.
If your request is approved, we will issue a refund to your original payment method or send a replacement product—whichever works best for you.
We appreciate your support and will always do our best to ensure you have a great experience with our products!