Shipping Policy

Processing & Shipping Times

Most in-stock orders are shipped within 48 hours and typically take 3-5 business days in transit. Once your order has shipped, you will receive a confirmation email with tracking details.

As a small business, we occasionally experience processing delays due to limited staff availability (such as during vacations or special circumstances). This is a rarity, but when this happens, a notice will always be posted on our website with updated processing times so you know when to expect shipment. We appreciate your patience and support!

If you need expedited shipping, please reach out to us directly at hotsauceformortals@gmail.com or (513) 462-6853 prior to placing your order to confirm that we can accommodate your request.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times:

Standard Shipping: 3-5 business days
Expedited Shipping: Available upon request (we can usually accommodate, but this must be confirmed prior to ordering).

Please note that delivery times are estimates and may be affected by carrier delays, weather conditions, or holidays.

International Shipping

We currently do not offer international shipping.

Order Tracking

Once your order ships, a tracking number will be provided via the email provided during checkout.

Lost or Delayed Shipments

If your order is delayed or lost in transit, please contact us at hotsauceformortals@gmail.com with your order details. We will work with the carrier to resolve the issue as quickly as possible.

Returns & Exchanges

For returns and exchanges, please refer to our Return Policy.